PRIVACY POLICY

When we, ImaCreate Co., Ltd. (hereinafter referred to as “ImaCreate” or “We”) provide our website and our application "ima-create" (hereinafter referred to as the “App”), We handle Personal Information collected from each user (hereinafter referred to as the “User”) of these our service (hereinafter when these are collectively referred to as the “Service”) in accordance with the following Privacy Policy (hereinafter referred to as “Privacy Policy”).
Note that the App shall be provided in accordance with Meta's Terms of Use and Privacy Policy. Therefore, User shall also refer to said Terms of Use and Privacy Policy.

Article 1 Private Information

What “Personal Information” shall define information about an existing individual which can identify the specific individual by name, date of birth, gender, age, address, telephone number, credit card information or other description contained in such information such as e-mail address, username, password, items purchased, pages and advertisements viewed, keywords searched, dates and time of use, methods of use, usage environment, IP address, cookie information and location information etc.

Article 2 How Private Information is collected

When Users register to use the App, we may ask for Personal Information such as name, date of birth, e-mail address, bank account number, credit card number, etc. In addition, We also may collect dealing records and settlement information including Personal Information from ImaCreate affiliates (including information providers, advertisers, advertising distribution destinations, etc. hereinafter referred to as “Affiliates”) in order to develop the App and provide it to the User.

During accessing or using our website or the App, ImaCreate may ask for Personal Information such as used services and software, purchased Items, viewed pages and advertising records, searched keywords, dates and time of use, methods of use, usage environment (in accordance to a portable terminal, the communication status, setting information, etc. are included) IP address, cookie information, location information, terminal individual information etc. when the User browses the pages of ImaCreate and our Affiliates to verify identity of Users or develop the App.

Article 3 Purpose of using collected Personal Information

In addition to the above-mentioned, the Purpose for which ImaCreate collects and uses Personal Information is as follows;

  • In order to allow Users of the App to view and modify Information they registered him or herself, registration information such as name, contact information, payment methods, services used and purchased items, etc. can be displayed.
  • We utilize e-mail address for the purpose of notifying and or contacting the User of the App.
  • In order to confirm the User's identity of the App, We utilize information such as name, date of birth, bank account number, credit card number, etc.
  • In order to request the price from the User of the App, We utilize the following information. the name and quantity of the item purchased, the type, duration, number of times, the amount charged of the service used, User’s name, the bank account number, the credit card number, etc.
  • In order to make it easier for our Users to enter data, ImaCreate will display registered information on the screen and transfer registered information to other services etc. (including those with our Affiliates) as instructed by the User in the process of running the App.
  • In order to refuse use and service to Users who violate the terms of use of the App, also for utilizing the information to identify individuals who do things such as delay payment or inflicting damage to third party, or Users who intend to use the Service for fraudulent / unfair purposes.
  • In order to respond to inquiries from Users, We use information necessary for ImaCreate to provide Services to Users such as inquiries and billing information, user service status of Users, contact information etc.
  • To accompany the purpose of use above.

Article 4 Provisions to third Parties of Personal Information

Except for the following cases, ImaCreate will not provide Personal Information to third parties without obtaining prior consent from Users. However, with the exception that it is permitted by the Personal Information Protection Act or other laws and regulations.

  1. In the case of laws and regulations
  2. When necessary to protect human life, body or property and We cannot easily obtain consent from the person him or herself.
  3. When necessary to improve public hygiene or promoting a healthy upbringing for children, and it is difficult to obtain consent from the person him or herself.
  4. In cases where it’s necessary for a national agency or a local public entity or a person entrusted through cooperation to carry out affairs and there is fear that trouble is being exerted on the person.
  5. When notifying or announcing the following matters in advance
    • including provision to third parties for purpose of use
    • Items of data provided to third parties
    • Means or methods of provisions to third parties

Notwithstanding the provisions of the preceding paragraphs, the following cases shall not apply to third parties.

  1. When We entrust all or part of the handling of Personal Information to the extent necessary for achieving the purposes of ImaCreate
  2. When Personal Information is provided as a result of business succession due to merger or other reasons
  3. in cases where Personal Information is to be used in partnership with a specific person, that states, the items of Personal Information to be used in partnership, the range of persons used in partnership, the purpose of use of persons used and person or company responsible for management of the Personal information, notifying the User in advance so that the User can easily know.

Article 5 Notice of use purpose when acquiring personal information

In acquiring personal information, we announce its purpose of use in advance. However, this is not the case in the following.

  • When notifying the purpose of use to the principal or announcing it, and there is a risk of harming the life, body, property or other rights and interests of the principal or the third party
  • In cases where the privacy rights or legitimate profits may be harmed by disclosing the purpose of use to the principal
  • In cases where it is necessary for a national agency or local public entity to cooperate in carrying out the affairs prescribed by laws and regulations, when there is a risk of interfering with the performance of the affairs by informing or disclosing the purpose of use to the principal.
  • When the purpose of use is deemed to be obvious from the viewpoint of acquisition status

Article 6 Disclosure of Personal Information

When We are requested to disclose information by the User him or herself, We will disclose it to them without delay. However, for any of the following reasons We may not disclose some parts or all. if you decide not to disclose We will notify you without delay. In addition, when getting Personal Information disclosed there is a handling charge of 1,000 yen per case.

  1. When there is a risk of harming the life, body, property or other rights and interests of the person
  2. When there is a risk of seriously impleading the proper implementations of our business
  3. In case of violating laws and other regulations

Regardless of the previous paragraphs and its provisions, as a general rule, We will not disclose information other than Personal Information such as items purchased, pages and advertisements viewed, keywords searched, dates and time of use, methods of use, usage environment, IP address, cookie information and location information.

Article 7 Correction and deletion of Personal Information

The User can request their Personal Information corrected or deleted following procedures specified by the ImaCreate.
In response to a request from the User as mentioned above We will correct or delete Personal Information without delay.
If User hope to delete Personal Information regarding itself collected or stored by us, user may request us with our contact address below, stating its name, its contact address. Please inquire Here.

Article 8 Suspension of use of Personal Information, etc.

If We are asked to suspend or delete the use of Personal Information by the User based on reason that Personal Information is handled beyond the purpose of use or is collected by unfair means, We will conduct a necessary investigation of the activity without delay, and based on the results of the investigation the Personal Information may be subject to suspension and We will notify the User. However, in the event that the suspension of Personal Information can be costly or rather difficult We will consider an alternate way to deal with it to protect the rights and interests of the User.

Article 9 Changes to the Privacy policy

We may change the contents of the Privacy Policy at any point without notifying the User.


Unless ImaCreate specifies separately, the changed Privacy Policy shall take effect from the time it is posed on the main website.

Article 10 Inquiry Window

If you have any questions regarding Privacy Policy please inquire Here.

As of Aug 10, 2022
Last updated April 3, 2023